Alban Webinar FAQs
What is a webinar?
A webinar is a live interactive presentation between a presenter and an audience. Each participant sits at his/her own computer and is connected to the presentation via the Internet. Webinars typically follow an agenda and have a specified starting and ending time; significant time is allocated in each webinar for answering questions submitted by participants.
How does it work?
Webinars offer you a live audio connection to the presenter and their PowerPoint presentation (often including whiteboards and a connection to online web-based content).
Visual: You are not restricted to watching the speaker talk, as in a video webcast; you get to view their presentation online on your own computer. A recording of the webinar and a PDF file of their PowerPoint presentation also is made available to you following the webinar.
Audio: The audio portion of the webinar is broadcast via the internet and through your computer's speakers. Please make sure your speakers are connected properly, are unmuted and set at the proper volume. If the audio does not broadcast clearly over the internet, we will provide you with an alternative teleconferencing number so that you can listen to the audio portion over the telephone.
Interactive: Different from passively watching a video webcast of a speaker, the Webex viewing envirnoment used by Alban lets you participate actively, asking questions online, answering surveys, and making comments from your computer during the program. All you need is a keyboard. Further conversation about the webinar also can take place through the Alban Roundtable Blog blog.
How do I register and pay for the Webinar?
You register online through the Alban website and pay with a credit card using our secure online payment system.
Can I share my login information with a friend?
The login information sent to you when you register is only to be used for one computer connection. You may invite colleagues to watch the webinar from a shared computer or projection screen.
Do I need any special software?
Alban uses the WebEx platform to deliver our online seminars. All you need is an internet connection and a web browser. The first time you connect to an Alban webinar, Webex will automatically install a small, safe, browser plugin that allows you to interact with the Webex software. You will need either speakers connected to your computer, or a telephone line connected to a handset or speakerphone if you are participating with a group of friends or colleagues.
How Do I Get Help or Technical Assistance?
If you need help logging onto a webinar or setting up your computer for a Webex event call the Webex Event Center Technical Support number at 1-866-779-3239. Other questions can be addressed by calling 1-800-486-1318, x247.